Have a question for Hootie? We're happy to help! Simply click here to complete the form to open a new help ticket and one of Hootie's helpers will get back to you in a jiffy. Our average ticket response time is 2-3 business days, however, with the upcoming holidays, our ticket volume is higher than usual. We're bringing in more helpers for Hootie to keep up with the volume, but we appreciate your patience in waiting for a response. You have our promise that we will get back to you!
Please note that adding comments or new tickets will only delay your response time, so please just stick to your original ticket.
If you're inquiring about the status of a previous purchase, please log into your Account on our website to review the item's shipping estimate and status. Just a friendly reminder....we are not a quick ship company and all shipping times are estimated up-front at the time of purchase.